EACH DIGIT
Every day during busy lunch hours at a fast food chain (I leave you to select your favourite), there is a very loud process, however more notably there is also smooth absolute operational excellence. But how “can we know”? Well, we can see. We see the delivered output, i.e. number of customers served, the frequency […]
If you are into innovation, you appreciate that every cutting-edge project started as an experiment. But in today’s disruptive and uncertain market, what does it take to prove your business will justify its claims to your head of department? How will you ensure that the business and your digital ecosystem will get its value soon? […]